CarQall

Hello. We are CarQall.

Years of experience in the automotive industry combined with deep knowledge in the field of data and platforms. That’s how we developed the first digital assistant for the automotive industry.

Meet Max.

But we’re not the only ones excited….

Despite not being born until 2020, Max is already working at a number of high-profile dealerships in the Netherlands. These dealers want to innovate, see opportunities and embrace them. Together with them we made Max smarter and we continue to do so.

CarQall
Developing for and with customers.

Max is always eager to learn and continues to develop further every day. Integration with new systems takes place and new features are added. A different voice, being able to answer more complex questions, it remains a continuous process.

That is also how we started as CarQall. First used sales and then new sales, with the final step: after sales!

Het team achter Max

CarQall was founded by Hielke & Ruben. Years of experience in the automotive industry is combined with in-depth knowledge in the field of data and platforms. The result is the first digital assistant for the automotive industry with the aim of bringing and keeping dealers close to the customer.

No long telephone queues when you call for an APK or are forwarded several times when you have a simple question. Never again a sales advisor who does not know what you are calling for.

It is our vision to embrace the ease with which the customer picks up the phone and to make the handling personal and goal-oriented. The data and insights from every conversation help to strengthen the relationship between the customer and the dealer.

We believe in technology, in data, in scalability and accessibility, but above all in making possible what the customer expects from his or her dealer. 24/7.

Contact us to learn more about our offerings.

Want to see Max at work right away? Do the demo on the website. Call Max from your mobile and make an appointment right away. It is also possible to fill out the form. We will get in touch to tell you more about Max.

Frequently asked questions

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I already have a call center, does CarQall add value to my organization?
A call center is important for a dealer organization, but a well-organized call center is often so taxed during peak hours that customers still end up in queues or endless callback notes are created. The direct handling of simple processes by Max from CarQall ensures high customer satisfaction and a reduction of the pressure at the call center.
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Which (IT) systems does my organization need to be able to use CarQall?
Max from CarQall is literally a new employee who works with the systems that exist. Of course it is nice if there are systems that simplify the follow-up of leads or streamline the planning of workshop appointments and test drives. But Max can also manage without those systems.
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Does the organization need to be trained to work with Max?
No, that is absolutely not necessary. An introduction of Max, as a new employee, to colleagues is recommended. But after that Max works completely independently. So no (IT) knowledge or specific knowledge is needed to set up Max. Once Max works, no one has to worry about it anymore. Max is always in a good mood and no vacation plans.